Residents in Need Can Get Energy Assistance Through Atlantic City Electric

Find our more about Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP provides grants in varying amounts of up to $1,200, with no payback required, based on a household’s income, type of fuel and type of dwelling. A customer’s annual household income cannot exceed 60 percent of the state median income guidelines. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.

In 2021 alone, Atlantic City Electric helped more than 41,000 customers secure $33.1 million in energy assistance, funding that helps pay customer energy bills and money that customers do not need to pay back. Atlantic City Electric Customer Care will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including: Flexible payment arrangements that offer tailored payment plans, Extending payment periods for balances and Connecting customers with energy assistance funds. The Fresh Start arrearage forgiveness portion of the program also is now open to past participants. Call 1-800-510-3102 or visit for information.

Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit to learn more about energy assistance options. In addition to payment arrangements and energy assistance support, Atlantic City Electric has many programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at